User Data & Account Deletion
At Diouane Entertainment, we practice strict privacy-by-design. Our applications operate primarily on-device with zero mandatory user registration. Use this portal to purge on-device data immediately or submit a formal request to erase any customer support records and diagnostic telemetry from our studio systems.
Instant On-Device Purge
All personal notifications, SQLite database records, and game scores in Realert, Esato, and Flappy Ball are stored exclusively on your device. You can erase 100% of local data in seconds directly from device settings.
Read local wipe instructions→Formal Deletion Request
If you have communicated with our developer desk via email or wish to unlink Google Advertising ID (GAID) diagnostic associations, submit your request below for complete erasure.
Jump to request form↓30-Day SLA & Rights
Fully compliant with the Google Play Data Safety mandate and GDPR Article 17 (Right to Erasure). All verified deletion requests are permanently fulfilled within 30 days.
Inspect full Privacy Policy↗Submit a Deletion Request
Complete the request form below. Once initiated, our compliance team records your tracking reference and begins the 30-day fulfillment protocol.
How to Delete Data on Your Android Device
Because our apps are architected without remote user databases, you have direct, instantaneous control over your data right on your smartphone.
Esato – Memory Game
com.diouane.esatoFlappy Ball: Reflex Dynamics
com.diouane.aurafootFrequently Asked Questions
What data does Diouane Entertainment store on remote servers?
None for app usage. Our applications are engineered offline-first. We do not maintain user databases, cloud accounts, or message backup servers. The only remote data we ever possess is direct correspondence you send to our support email addresses (playstore@diouane.com, contact@diouane.com).
How long does a formal deletion request take to complete?
Under our service-level agreement and Google Play policy standards, all formal deletion requests are processed and verified within 30 days. Typically, support email thread deletion is finalized within 48 to 72 business hours.
Do I need an account password to delete my data?
No. Because our applications require zero account creation or sign-in credentials, you only need to verify the email address you previously used to contact our team, or perform the on-device storage wipe described above.
Are there any legal exemptions or data we must retain?
In rare circumstances, records related to active security investigations, fraud prevention, or mandatory tax/accounting compliance (if applicable) may be retained for the minimum period required by law, after which they are permanently purged.