GOOGLE PLAY & GDPR COMPLIANCE · USER DATA RIGHTS

User Data & Account Deletion

At Diouane Entertainment, we practice strict privacy-by-design. Our applications operate primarily on-device with zero mandatory user registration. Use this portal to purge on-device data immediately or submit a formal request to erase any customer support records and diagnostic telemetry from our studio systems.

Instant On-Device Purge

All personal notifications, SQLite database records, and game scores in Realert, Esato, and Flappy Ball are stored exclusively on your device. You can erase 100% of local data in seconds directly from device settings.

Read local wipe instructions

Formal Deletion Request

If you have communicated with our developer desk via email or wish to unlink Google Advertising ID (GAID) diagnostic associations, submit your request below for complete erasure.

Jump to request form

30-Day SLA & Rights

Fully compliant with the Google Play Data Safety mandate and GDPR Article 17 (Right to Erasure). All verified deletion requests are permanently fulfilled within 30 days.

Inspect full Privacy Policy
FORMAL DELETION PORTAL

Submit a Deletion Request

Complete the request form below. Once initiated, our compliance team records your tracking reference and begins the 30-day fulfillment protocol.

FORMAL ERASURE REQUEST

Submit Deletion Request

Fill in the form below to request the deletion of your support correspondence, advertising associations, or records from our studio.

Used to verify and match any past support tickets or correspondence in our records.
Only needed if you are requesting unlinking of coarse advertising telemetry.
30-day resolution SLA guaranteed under Google Play Policies.
IMMEDIATE SELF-SERVICE

How to Delete Data on Your Android Device

Because our apps are architected without remote user databases, you have direct, instantaneous control over your data right on your smartphone.

FORENSICS UTILITY

Realert: See Deleted Messages

com.diouane.realert
1
Within the App: Open Realert > tap the Settings gear > tap “Clear All Captured Notifications & Media”.
2
Revoke Permission: Go to Android Settings > Apps > Special App Access > Notification Access > turn off Realert.
3
Wipe Device Storage: Go to Android Settings > Apps > Realert > Storage & cache > Clear Storage.
Result: 100% of encrypted SQLite logs, thumbnail caches, and sender previews are permanently destroyed.
COGNITIVE GAME

Esato – Memory Game

com.diouane.esato
1
Reset Progress: Open Android Settings > Apps > Esato > Storage & cache.
2
Wipe Local Store: Tap “Clear Storage” (or “Clear Data”).
3
Optional Uninstall: Drag the app icon to Uninstall to remove all binary files.
Result: All pattern matrices, high scores, and audio preferences are wiped back to factory zero.
KINETIC ARCADE

Flappy Ball: Reflex Dynamics

com.diouane.aurafoot
1
Clear Game Data: Go to Android Settings > Apps > Flappy Ball > Storage & cache.
2
Tap Clear Storage: Confirms instantaneous removal of local best flight records.
3
Uninstall App: Removing the app from your device deletes all sandboxed runtime assets.
Result: All flight records, obstacle configurations, and vibration settings are eliminated.

How to Reset or Delete Your Google Advertising ID (GAID)

If you wish to unlink third-party advertising network telemetry (Google AdMob) across all Android applications:

  1. Open your Android phone's Settings app.
  2. Navigate to Google > Ads (or Privacy > Ads on Android 12+).
  3. Tap “Delete advertising ID” to completely opt out of interest-based ad telemetry across all apps, or tap “Reset advertising ID” to unlink your past advertising profile.
LEGAL & RETENTION POLICIES

Frequently Asked Questions

What data does Diouane Entertainment store on remote servers?

None for app usage. Our applications are engineered offline-first. We do not maintain user databases, cloud accounts, or message backup servers. The only remote data we ever possess is direct correspondence you send to our support email addresses (playstore@diouane.com, contact@diouane.com).

How long does a formal deletion request take to complete?

Under our service-level agreement and Google Play policy standards, all formal deletion requests are processed and verified within 30 days. Typically, support email thread deletion is finalized within 48 to 72 business hours.

Do I need an account password to delete my data?

No. Because our applications require zero account creation or sign-in credentials, you only need to verify the email address you previously used to contact our team, or perform the on-device storage wipe described above.

Are there any legal exemptions or data we must retain?

In rare circumstances, records related to active security investigations, fraud prevention, or mandatory tax/accounting compliance (if applicable) may be retained for the minimum period required by law, after which they are permanently purged.

DIRECT PRIVACY INQUIRIES

Need dedicated assistance with your data rights?

Our Data Protection Officer and studio compliance team are available directly: