Service Terms

These Professional Services Terms govern the engagement and delivery of digital services provided by me as an individual professional. By commissioning a project or selecting a package, you agree to the terms below.

1. Nature of service provider

I provide services as an individual professional, not as a corporate entity. This keeps communication direct and accountability clear.

2. Professional engagement

All services listed on the Services page are paid professional services. To preserve quality, I accept a limited number of active projects at any given time.

3. Scope of services

My primary delivery scope includes:

• Commercial websites: tailored web solutions for business operations.
• Android applications: native or cross-platform apps for Google Play.

4. Fees and project costs

Package prices cover design, development, and delivery effort. Some costs may vary by package:

• Starter and Business packages: third-party costs such as domain registration, hosting renewals, and Google Play developer fees are not included.
• Enterprise package: essential project costs can be included based on the approved scope.

5. Responsibility and liability

I am responsible for professional delivery quality. Business operations, legal use, and post-delivery management remain the responsibility of the client.

6. Taxes and transaction fees

Listed prices are exclusive of taxes. Transfer fees charged by payment providers are paid by the client.

7. Payment methods

• CashPlus: for clients located in Morocco.
• Western Union, PayPal, MoneyGram: for international clients.

8. Refund policy

Digital service work is custom and non-tangible. After work starts or final delivery is completed, payments are generally non-refundable.

9. Communication and priority support

I handle communication directly. Enterprise clients receive priority support, including:

• Priority one-to-one communication.
• Collaborative planning throughout delivery.
• Long-term discussions for product evolution.